I emailed Jason Graham of Sweeping Hand about two different watches and received prompt replies and offers of return if the watches were not what I was looking for. I eventually decided to buy a Baume and Mercier watch that was offered on the same terms. I paid for the watch on the Saturday and postage was promised on the Monday with postal tracking. The watch arrived well packaged on Tuesday morning and was as described. I am very happy with the watch and the way business was conducted. This was a trouble free transaction and very satisfying. I would recommend this company and use them again. Many thanks Jason.